Our mission is to provide love and care to children deprived of parental care and to change the lives of the volunteers who love and care for them.
OSSO uses GoGrid, an online management system, to keep track of volunteer records. It is also used for other record-keeping, reporting, and communication purposes.
When a volunteer applies to serve with OSSO, their application is processed. Each volunteer must pass a background check and reference check before they are cleared to serve with OSSO.
After a volunteer's application has been approved and they are eligible to serve with OSSO, they must pay a deposit to secure their place in the volunteer program. After the deposit is paid, they will appear on the Cuenca DOVE List in GoGrid.
GoGrid login credentials are provided on the OSSO-issued phone and laptop assigned to each DOVE team. These credentials allow access to the Cuenca DOVE List, housing dashboard, and all other volunteer information needed for preparation and support.
If the password is forgotten or not working, select the Forgot Password option at the login page. Persistent login issues or access problems may be reported to the International Volunteer Program Director so that credentials can be verified or reset as needed.
The login URL is: https://gogrid.co/
Operational instructions for navigating GoGrid are included in the DOVE training portal.
The DOVE List is the primary record of volunteers assigned to that site. It consolidates all key information needed for preparation and support, including volunteer dates, flight details, housing assignments, medical or dietary needs, language ability, and other relevant support information.
The DOVE List is maintained and updated by OSSO office staff. This ensures that the information remains accurate as applications are approved, travel plans change, or additional support needs are identified.
DOVEs use this list to prepare for incoming volunteers, plan housing, and ensure appropriate support before the volunteer arrives at the site.
Detailed instructions for navigating or viewing the DOVE List within GoGrid are provided in the DOVE training portal.
Room assignments are used to track housing availability so OSSO office staff can accurately determine whether space is available when processing volunteer applications. Assigning each volunteer to a room before their arrival ensures that housing capacity is managed appropriately and that placement decisions remain consistent with OSSO policies.
DOVEs are responsible for ensuring that room assignments are kept current as applications are approved or volunteer plans change. The detailed steps for entering and updating room assignments in GoGrid are provided in the DOVE training portal.