42.0 Summary
OSSO staff, board members, or approved guests may visit volunteer sites periodically for a variety of purposes, such as:
-Collecting content for marketing, training, or donor communications
-Performing program quality checks or in-person support
-Bringing family members to volunteer
-Accompanying donors or board members for site introductions or tours
These visits are pre-arranged through the Staff Visit Application and appear automatically on the DOVEs list once submitted.
42.1 Staff Visit Coordination
Staff members complete a Staff Visit Application prior to arrival.
The visit automatically populates in the DOVEs list.
The Operations Coordinator is responsible for coordinating all necessary orphanage meetings and logistics related to staff or donor visits.
42.2 DOVE Roles & Responsibilities
DOVEs do not have any specific duties related to most staff or donor visits, unless a special request is made.
Staff who are staying in volunteer housing must follow the same house expectations (shared kitchen, quiet hours, etc.).
If a staff member or guest is new to OSSO, or is joined by someone new (e.g., a child or donor), they must receive the standard Activities Training prior to going on shift.
If staff or board members are serving on shift, they will be added to the volunteer schedule as appropriate.
42.3 Housing & Accommodation
When possible, staff stay in separate rooms from volunteers.
If no appropriate room is available, the DOVEs may assign shared housing.
If housing is unavailable on-site, staff or donors will stay in nearby hotels.
DOVEs are responsible for blocking beds on their DOVE list for in-house staff visits when necessary.
42.4 Interaction With Volunteers & Shifts
Staff visiting for content gathering, interviews, or donor relations will minimally impact shift operations. Any involvement during rest or debriefing periods is acceptable.
Staff should integrate into OSSO’s program flow — not disrupt it.
Staff may call optional meetings with volunteers for feedback, interviews, or updates during visits, but are expected to respect volunteer service schedules.
42.4 Donor Visits
Donors accompanying staff will typically stay off-site.
DOVEs are not responsible for donor scheduling, accommodation, or logistics.
All meeting arrangements with orphanage directors or local leadership are handled by the Operations Coordinator.
42.5 Donor Visits
Donors accompanying staff will typically stay off-site.
DOVEs are not responsible for donor scheduling, accommodation, or logistics.
All meeting arrangements with orphanage directors or local leadership are handled by the Operations Coordinator.
42.6 Staff Family Visits
Family members of staff who plan to serve must apply through the Short-Term Volunteer or Buddy Pass application process—not the Staff Visit Application. Family members of DOVEs are considered Staff Family. Staff Family members may stay with either the volunteers or with their Staff family member.
Housing is subject to availability and does not take precedence over housing reserved for active volunteers.