Volunteer Program Handbook

Volunteer Departures

19.0 Appreciation

Our volunteers give so much of themselves to the children we serve. As they prepare to leave OSSO, let them know how grateful we are for all that they give. The statement below is from OSSO to the volunteers.

Your Service is Immensely Appreciated

Thank you for dedicating your time, compassion, and energy to the children of OSSO. Your hard work has left an enduring impact on the children and communities we serve, creating moments of joy, connection, and hope that will be cherished for years to come. The difference you’ve made is profound, and your service will always be a part of OSSO’s mission to bring love and support to those who need it most.

19.1 Completion Packet

The leaving packets are given in large manila envelopes, with an OSSO bear sticker and each volunteer’s name written on the front. Each type of volunteer receives specific things in their packet.

Short-Term Volunteer Packet

-Short-term Volunteer certificate

-Volunteer photograph

-Alumni letter

-Postcard

-Gift (typically a bracelet with the volunteer's name on it)

Semester Abroad Volunteer Packet

-Semester Abroad Volunteer Certificate

-Group photo on Alumni Wall

-Volunteer photograph

-Alumni letter

-Metal OSSO ring

-Postcard

-Gift (typically a bracelet with the volunteer's name on it)

Family Volunteer Packet

-Family Volunteer certificate (one certificate for with the family's last name)

-Volunteer photograph

-Alumni letter

-Postcard

-Gift (typically a bracelet with the volunteer's name on it)

19.2 Volunteer Exit Survey

Each volunteer is encouraged to complete a Reflection and Feedback form, which is emailed to them a few days before their departure date. This form is used to analyze the volunteer's experience, the volunteer program effectiveness and make improvements for future volunteers.

19.3 Volunteer Evaluation

DOVEs complete a volunteer evaluation for each departing volunteer and one per family group. The evaluation is used to analyze the volunteer's experience. It is also used for future reference should the volunteer wish to serve again.